Frequently Asked Questions
Can I use my own domain?
Absolutely. In fact, if you need one, go here; Discounted Web (http://www.discountedweb.com) for the best domain name deals on the internet.
Will my website content be secure?
Yes, very secure. We GUARANTEE the fastest, most reliable hosting services available and the best technical support in the business. Our entire technical staff is Microsoft and Cisco certified. We stand by our commitment with our 99.9% uptime guarantee. We version control all changes to your website and perform daily back-ups.
How can we trust you'll be here tomorrow?
This is one of the most important questions that you need to ask each company that you seek services from. With all the fly-by-night web companies out there is really is hard to know who is going to be where, when? We've been designing websites and web-based applications for over 16 years; longer than Google has been around. We're a seasoned bunch and have designed thousands of websites. We're very agile and can react to changes quicker than our competition. Speaking of "big companies", have you spoken with your cell phone provider lately...how was the service?
Does your CMS work on a MAC?
Yes, and even on your iPHONE! iControl WebStudio™ is a web-based application so there's nothing to install. All you need is an internet connection and a modern web browser. Both Safari™ and Firefox™ are supported on MAC. On a PC, we support Microsoft® Internet Explorer® 6 or later and Firefox™.
Do you offer a non-profit discount?
No. We feel our prices are low enough that any business can afford it.
Why don't you offer a FREE trial version like everyone else?
We thought about this, but offering FREE versions increases your overhead expenses, which would result in a higher base price. We feel a base price of $9.99/mo is fair. If you think about it, trying out iControl WebStudio™for $9.99/mo is less risky than trying out a new restaurant. BUT, we also know that trust in a company goes a very long way, so we will give you a 14-day money-back guarantee! And if that is not enough, because we believe in our services so much that we do not require any contracts.
What about email?
We do not provide POP or IMAP email services. However, we have some GREAT recommendation of companies who specialize in business-class email, Anti-SPAM/Anti-Virus, Collaboration services; including Discounted Web (http://www.discountedweb.com).
Can I run iControl WebStudioTM on my own servers?
No. iControl WebStudio™ is only available as a web-based, hosted application, eliminating all the hassle of upgrades, updates and support typical of other content management systems!
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